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Privacy Policy

Effective Date: 05/01/2026

Last Updated: 05/07/2026

 

Refined Edge Signs (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://www.refinededgesigns.com/ (the “Site”), submit a form, or communicate with us.

1. Information We Collect

We collect only what we need to provide great service and a smooth experience.

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Information You Provide

When you contact us or request a quote, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Project details, files, or design requests

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Information Collected Automatically

When you use our Site, we may collect:

  • IP address

  • Browser and device type

  • Pages visited and time spent

  • Referring website

  • General location (city/state level)

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Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep the website running efficiently

  • Understand visitor behavior

  • Improve performance and marketing

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You can adjust cookie settings in your browser at any time.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Communicate about your project

  • Deliver and improve our services

  • Send updates or marketing (if you opt in)

  • Analyze website performance

  • Maintain security and prevent fraud

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Bottom line: we use your information to run our business and serve you better.

3. SMS & Text Messaging Communications

If you provide your phone number through our website or otherwise, you consent to receive text messages from Refined Edge Signs related to:​

  • Project inquiries and follow-ups

  • Quotes and service updates

  • Appointment scheduling

  • Customer support

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SMS Consent & Terms

  • Message frequency varies based on your interaction

  • Message and data rates may apply

  • Consent is not a condition of purchase

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Opt-Out Instructions

You can opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

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You may also contact us directly to be removed from SMS communications.

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We do not share or sell your phone number for third-party marketing.

4. How We Share Information

We do not sell your personal information.

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  • We may share your data with:

  • Trusted service providers (hosting, CRM, analytics tools)

  • Vendors or partners assisting with your project

  • Legal authorities if required

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All partners are expected to handle your data responsibly.

5. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Opt out of marketing communications

  • Restrict or object to certain processing

 

California Residents (CCPA/CPRA)

You have the right to:

  • Know what data we collect and how it’s used

  • Request deletion of your data

  • Opt out of data selling (we do not sell data)

 

EU/EEA Residents (GDPR)

You have the right to:

  • Access, correct, or erase your data

  • Restrict or object to processing

  • Request data portability

 

To exercise your rights, contact: info@refinededgesigns.com

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6. Email & Marketing Communications

If you opt in, we may send occasional:

  • Promotions

  • Updates

  • Company news

 

You can unsubscribe anytime via email link or by contacting us.

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We keep communication relevant, no spam.

7. Data Retention

We keep your information only as long as necessary to:

  • Complete your request or project

  • Meet legal obligations

  • Improve our services

 

Data is securely deleted when no longer needed.

8. Data Security

We keep your information only as long as necessary to:

  • Complete your request or project

  • Meet legal obligations

  • Improve our services

 

Data is securely deleted when no longer needed.

9. Third-Party Services

We may use trusted third-party tools such as:

  • Analytics providers (e.g., Google Analytics)

  • Email and CRM platforms

  • Website hosting services

 

These providers operate under their own privacy policies.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a new “Last Updated” date.

12. Contact Us

Refined Edge Signs
Website: https://www.refinededgesigns.com/
Email: info@refinededgesigns.com
Phone: 443-219-8333

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